Ailey Snow Policy
Ailey II’s Wednesday, March 21st performance WILL take place at the Ailey Citigroup Theater.
If it is impossible for you to travel to the theater due to the weather, we will try to honor your tickets at another performance between now and the final performance on Sunday evening, March 25 or at an Alvin Ailey American Dance Theater performance, June 13–17 at the David H. Koch Theater at Lincoln Center.
If you do not wish to exchange your tickets, you can also receive a tax-deductible contribution for the face value of your tickets.
Please call 212-405-9620 or email aileyIIboxoffice@alvinailey.org to re-schedule for another performance this week or to donate your tickets for a tax-deductible contribution for the face value of your tickets.
When you contact us, please be sure to include your name, contact phone number, the number of tickets you’ve purchased for the Wed, March 21st performance, and the date/time of the new performance you wish to attend.
IMPORTANT: If you decide to exchange your March 21st tickets for another performance, the location of your seats will be subject to availability. Due to prior sales, we cannot honor your original seat locations.
An Ailey representative will contact you via email or phone to confirm your new performance or contribution.
Ailey II at Ailey Citigroup Theater performance schedule:
- Thursday, March 22 at 7:30pm
- Friday, March 23 at 8pm
- Saturday matinee, March 24 at 3pm
- Saturday evening, March 24 at 8pm
- Sunday matinee, March 25 at 3pm
- Sunday evening, March 25 at 7:30pm
Alvin Ailey American Dance Theater at Lincoln Center performance schedule:
- Wednesday, June 13 at 7:30pm
- Friday, June 15 at 8pm
- Saturday matinee, June 16 at 2pm
- Saturday evening, June 16 at 8pm
- Sunday matinee, June 17 at 3pm
- Sunday evening, June 17 at 7:30pm
NOTE: Ailey II tickets cannot be exchanged for the Ailey Spirit Gala performance on Thursday, June 14, 2018 at Lincoln Center.
Alvin Ailey American Dance Theater’s performances will continue as scheduled at New York City Center. The Ailey dancers are ready to dance and encourage you to make every effort to attend. If it is impossible for you to travel to the theater due to the weather, we will try to honor your tickets at another performance between now and the final performance on Sunday, December 31, 2017.
Please call 212-247-0430 (ext. 235) or email aileysnow@nycitycenter.org to re-schedule for another performance. Please leave your name, contact phone number, the number of tickets you’ve purchased, and the date/time of the new performance you wish to attend.
IMPORTANT: There will be no confirmation call. We will only call you back if we are unable to accommodate your request.
Replacement ticket passes will be available at the House Manager’s podium in the lobby half hour before curtain on the date you requested.
The location of your seats will be subject to availability at half-hour before curtain time.
Due to prior sales, we cannot honor your original seat locations. You may be seated in the balcony.
Please bring your original tickets as proof of purchase when picking up your replacement tickets at the new performance you wish to attend.
NOTE: There are no refunds.
However, you can receive a tax-deductible contribution for the face value of your tickets if you return your tickets to the box office or send a fax showing your torn tickets to 212-541-7979 at least two hours prior to the performance you are unable to attend. (Please be sure to include your name and address with any faxed donations of tickets.)
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